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  • Position: Central Regional Service Manager - Wellington
  • Length: Permanent Full Time
  • Experience: Minimum 5 years proven experience
  • Location: Tawa, Wellington
  • Closing date: 6 March 2020

About the Company

Aquaheat Facility Services is a premier provider of facility maintenance services being 100% New Zealand owned and operated with over 65 years of history providing a comprehensive range of facility maintenance services to a selected range of local government, commercial, industrial and infrastructure customers throughout New Zealand.

Aquaheat specialise in the delivery of hard facility maintenance services such as HVAC Mechanical, Boiler, Gas, Plumbing, Drainage, Electrical and Carpentry services.

Our core business is HVAC Mechanical services but in recent times we have expanded our service capability to include all hard services making it easy for our clients with one point of contact for all their maintenance needs.

About the Role:

This role has been created as a successor to the current Regional Service Manager who will be retiring from the positon after several decades in the business.

We are seeking a Regional Service Manager who has a background in managing a HVAC Mechanical Service business or Facility Services operation. We have a team of 30 service technicians that are part of this business unit with the large majority of these being HVAC Mechanical with our Plumbing and Electrical technician numbers growing on a monthly basis to meet client demand.

The successful applicant must possess proven people management skills and be clearly focused on customer satisfaction, continual improvement and development of the business. In addition, the successful candidate would possess prior building industry knowledge and preferably experience in the HVAC Mechanical sector.

This is a well-developed business unit comprising technical staff across a variety of trades, locally supported by Supervisors, Key Account Management and Administration functions, all reporting into this role, with Head Office functions providing further national support.

The role is well supported by a commercially astute, supportive and encouraging leadership team, who will give you the freedom to run the business and work with you to continue the success of the business in this region.

You will have a genuine commitment to creating a positive and collaborative working environment, be comfortable working with a diverse range of people, personalities and challenges, and be focussed on growth and development of the business.

This key senior role represents a rare and exceptional challenge to contribute to the continued growth and enhanced performance of this region and the business as a whole.

The role is based in Wellington.

To be successful for this role you must have the following:

The successful candidate will be a NZ Resident with at least 10 years management experience in a busy trade service operation that is passionate about delivering a quality cost effective service at all times.

You will have the following experience or attributes:

  • Recent client-facing business experience, with demonstrated business development skills and drive for business growth,
  • Ability to grow and develop the business unit year on year in existing and new markets,
  • Ability to build strong long-term relationships with our customers ensuring they see Aquaheat as a preferred service provider with excellent customer service and technical support,
  • Strong problem-solving skills and an ability to organise resources effectively and efficiently in a dynamic environment,
  • A natural ability to engage with people and to lead, motivate and develop a busy and energetic team,
  • Ability to create a high-performance team environment including the development of a strong safety culture,
  • Full profit and loss responsibility with leadership experience in a busy service environment,
  • Exceptional verbal and written communication skills and a high level of computer literacy,
  • Experience in business systems and process development, implementation and service maintenance,
  • Ability to work at pace and manage conflicting priorities
  • Contribute towards developing and promoting the Company‚Äôs values in everything that one does.
  • Ensure business is conducted to a high ethical standard.

If you're seeking a challenging and rewarding role, please apply online with a covering letter and resume.

Applications close: 6 March 2020 or earlier if we find the right applicant

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