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Our experienced team understands the challenges of servicing complex, multifaceted facilities, and our ability as a multi-service provider is proven across customers from a variety of sectors including health, banking, commercial, and education. Our integrated facilities management solutions are win-win solutions, our approach is collaborative and consultative, and tailored around the customers’ unique needs.

By working together, we gain an understanding of your organisation, your ambitions and the challenges you face. 

We serve our customers from a proactive problem solving space; our team think outside the square and offer valuable guidance and input from design through to maintenance. Our proven experience and systems provide quality services for the maintenance and management of assets and facilities, providing our customers with:

  • Long-term mutually beneficial and trusted partnerships;
  • Utilisation of market expertise, innovation and sustainability initiatives;
  • Effective use of limited capital with a proven asset management methodology that maximises saving on unnecessary expenditure; and
  • Genuine partners providing customers with focused services.

Aquaheat Facility Services Limited has a significant record of accomplishment in the delivery of facility management solutions crosses large commercial organisations, government departments, education facilities and blue chip corporations.

Our Facilities Management Team drive continuous improvement by harnessing our experience and expertise to bring new ideas and market intelligence to the table. Because we customise our model to suit customer needs, we are enabled to respond to changing customer requirements and give them confidence in achieving their desired outcomes by backing our ability to deliver results.

Maintenance Services, 24 Hours a Day

The smooth running of a business depends on the reliable and economic operation of  plant, equipment or system. Aquaheat is available 24/7 to assist customers in the event of an emergency breakdown.

Aquaheat's emergency response team consists of a fleet of experienced Service Technicians, supported by a dedicated Contact Centre team. They are committed to minimising the customers' downtime and protecting and maintaining the integrity of  mission-critical equipment.

Aquaheat aims for an immediate response, a "customer-first attitude" and a detail-focused, passionate team that works effectively and efficiently at all times.

Planned Preventative Maintenance

Investing in a comprehensive preventative maintenance programme can help customers maximise the efficient running of their HVAC / mechanical plant. Aquaheat's team of qualified Service Technicians work to prolong the life of critical equipment, meaning customers have fewer unplanned maintenance events and reduced long-term costs of ownership.

A preventative maintenance programme guarantees a more reliable system, reduces operating costs by maintaining efficiency and identifies small problems before they cause a system failure or other loss of production time. Downtime caused by system or equipment failures can represent a major cost for production and disruption to any business.

Preventative maintenance programmes are tailored to suit the specific needs of each customer. The frequency and scope of our work is customised to maximise efficiency and reliability.  Whether it is at one site or multiple locations, Aquaheat has the resources and skill set to offer  a full suite of plant and site management solutions for all types of HVAC  /mechanical plant, equipment and systems.

A comprehensive preventative maintenance programmewill:

  • Increase the asset reliability and reduce downtime;
  • Increase life expectancy of assets;
  • Improve safety and quality conditions; and
  • Improve energy usage.

Asset Lifecycle Management

Aquaheat can evaluate and analyse  new and existing assets to provide customers with the information required to make decisions on whether it’s better to replace, rather than repair an asset nearing the end of its lifecycle. Aquaheat's approach to asset lifecycle management takes the following into consideration:

  • Original equipment manufacturers’ maintenance specifications;
  • Remaining useful life;
  • Extendable life;
  • Business impact from failure;
  • Replacement value; and
  • Run to fail lifespan and cost avoidance if appropriate.

Refurbishment and Replacement

Aquaheat's team of highly skilled Service Technicians carry out repairs, parts replacement, reassembly and upgrades, while maintaining and enhancing the original functionality and performance specifications.

  • Refurbishments include, but are not limited to
  • Reconfiguration of equipment layout;
  • Repair/replacement of worn and damaged components;
  • Cleaning of salvageable existing equipment; and
  • New structures and support.

Aquaheat's  team of expert qualified Service Technicians and engineers can analyse  system’s performance and when necessary, replace worn-out equipment and systems with one that is specifically matched to the customers' needs.

Aquaheat's equipment replacement capabilities include:

  • System analysis and diagnosis;
  • Alternative system solutions;
  • Energy efficient design;
  • Expert project management; and
  • Commissioning.

Facilities Maintenance

Aquaheat specialises in superior value, customer-focused facility services and asset management for large commercial organisations, government departments, education, health and correctional facilities, property managers and blue chip corporations.

Expertise includes:

  • Development of planned preventative maintenance programmes;
  • Building, validating and maintaining asset registers;
  • Asset life-cycle management and costing analysis;
  • HVAC/mechanical, electrical and plumbing services;
  • Energy audits;
  • Reactive maintenance;
  • Statutory compliance; 
  • Total project delivery; and
  • The capability to manage multi-sites and deliver multi-trade services across New Zealand.